COMPUGEN EDUCTIONS CUSTOMER SUPPORT
Customer Support
Proving to the world that problem resolution can be fast and hassle-free.
Contact Customer Support
Call 1-855-787-3961 or click here to email us.
Available 9:00am to 5:00pm EST.
Here’s how we do it:
- Average phone wait times of under a minute.
- Guaranteed email responses within 24 hours
- Trained experts who can solve software and hardware problems in house without sending you to a third party.
- Updates about the status of a service ticket.
- Commitment to one-call resolution.
- If we can’t fix it, we send you a new one ASAP.
Cross Shipping Computers
Our lifetime warranty means that we stand by our Honor Roll Certified refurbished machines 100%. If you experience any hardware problem, we put a new machine in the mail before we have received the old machine back from you. Our cross-shipping policy means that you have minimal downtime so that students aren’t left without access to valuable technology. And return shipping is on us, from anywhere in North America. If it’s not working, we’re fixing it.
The Best PC Laptops & Desktops
Our strategy is simple. We keep call centre calls to a minimum and offer a lifetime warranty because we are committed to getting it right the first time. Many companies try to sell low quality machines and then offer poor customer service because the machines break down. Our philosophy is different: if we know that all our products are in perfect shape, then it’s easy to fix the occasional problem. Selling only best PC laptops and desktops means we can provide industry leading customer support.
