QUALITY STANDARDS
High Quality From The Beginning
Our parent company, Compugen IT, began operations in 1981 as a small tech company based in Toronto, Ontario. Since then, their commitment to impeccable quality is what has allowed them to grow into the largest privately owned IT company in the country.
Internal and external audits, a strong research and development arm that provides continuous innovation, and a commitment to staying up-to-date and well-trained have allowed them to keep pride of place in the market. More than anything, their name has become synonymous with excellent customer service – a quality offering second to none.
We believe that quality starts in a company culture – the care our technicians take in the lab, the sympathetic relationships between managers and technicians on the floor, the curiosity and innovation that feeds greater efficiency, and most of all the care that our customer service agents take in their interactions with clients. At Compugen Education, we believe that good people breed high quality service and production – and so far, our record of customer service and quality assurance has punctuated the point.
How do we do it?
Continuously Updating Our Protocols
To stay on the cutting edge of the refurbishing market, we have a team of people working diligently to audit and update our protocols. Sure, technology is changing round the clock, but we are adapting. In our commitment to bring more products to more school districts at value pricing, we constantly looking for ways to pass saving on to you. And it’s not just savings – we’re also committed to getting the best PC laptops and desktops to your students so they have all the technology they need at their fingertips.
Certifications
In our decades of experience, we’ve earned many of the highest certifications for technology companies. These include:
ISO 9008:2008 certification for our entire vendor to customer distribution process.
Certified Microsoft Education Reseller
Certified Microsoft Authorized Refurbisher
Authorized Service Provider for Dell, HP, Lenovo and Toshiba
Open up a refurbished Compugen Education computer, and you’ll see just how exacting we are in our quality standards!
